Search

Delivery information

Your pack shipment

Orders of our Webshop are delivered to the Customer depending on the destination with DHL, GLS courier services. Delivery of the packages takes place on working days between 8-17 o’clock. In case you are not at home in the aforesaid period, then it is more practical (if you have the opportunity) to give the address of your workplace. The courier service attempts delivery two times. Delivery fee of failed delivery due to the fault of the Customer shall be borne by the Customer!

GLS logóDHL logó

Duties & Taxes

Customers in the European Union, Norway and Switzerland

We cover the cost of import duties to the above countries. You will not receive an additional bill from the courier, however you may have to pay VAT, which is included in the price and in your total at the checkout.

Please note delivery of your order may take longer during sale or other busy periods.

Standard delivery times for products under pre-order

If there’s a product in your order you have pre-ordered, your shipment will be placed with among with the other products.

Cash On Delivery (COD) to foreign countries

(Slovenia, Slovak Republic and Czech Republic)

The Cash on Delivery service is a convenient payment option, guaranteeing secure payment upon delivery at the comfort of Your home. Parcels labelled “cash on delivery” can be collected to the recipient against payment for the goods. You can carry out payment for the Cash on Delivery service with cash, debit and credit cards with the courier.

EXPRESS SHIPPING

CountryCarrierTime*Delivery
fee
COD**
Australia DHL 48 hours €32
Austria DHL 48 hours €15
Belgium DHL 48 hours €20
Canada DHL 48 hours €25
Croatia DHL 48 hours €20
Czech Republic DHL 48 hours €20 27Kć
Estonia DHL 48 hours €20
Finland DHL 48 hours €20
France DHL 48 hours €20
Germany DHL 48 hours €15
Greece DHL 48 hours €20
Hungary DHL 48 hours 1300 Ft
Ireland DHL 48 hours €20
Italy DHL 48 hours €20
Japan DHL 48 hours €31
Kuwait DHL 48 hours €31
Lithuania DHL 48 hours €20
Luxemburg DHL 48 hours €20
Malta DHL 48 hours €20
Monaco DHL 48 hours €20
Montenegro DHL 48 hours €31
Netherlands DHL 48 hours €20
Norway DHL 48 hours €20
Poland DHL 48 hours €20
Portugal DHL 48 hours €20
Romania DHL 48 hours €15
Serbia DHL 48 hours €20
Slovak Republic DHL 48 hours €15
Slovenia DHL 48 hours €15
South Africa DHL 48 hours €31
Spain DHL 48 hours €20
Sweden DHL 48 hours €20
Switzerland DHL 48 hours €20
Turkey DHL 48 hours €31
United Kingdom DHL 48 hours €20

* The delivery time is only available on workdays
** Cash on delivery is accepted only in those countries where the extra charge is shown
*** Import duties and taxes are not included! Please be aware, your order will be shipped with import delivery duties and VAT unpaid – this means you may have to pay for local duty, VAT and administration fees upon receipt of your order or at a later date depending on your customs authority.

ECONOMY SHIPPING

Country*CarrierDays**Delivery
fee
COD***
Australia**** DHL 2 €25
Austria GLS 5-7 €11
Belgium GLS 5-7 €13
Bulgaria GLS 5-7 €13
Canada**** DHL 2 €19
Croatia GLS 5-7 €11
Czech Republic GLS 5-7 226Kć 37Kć
Denmark DHL 2 €16
Estonia DHL 2 €16
Finland DHL 2 €16
France DHL 2 €16
Germany GLS 5-7 €13
Greece DHL 2 €16
Hungary GLS 2-5 990 HUF 700 HUF
Ireland DHL 2 €16
Italy DHL 2 €16
Japan**** DHL 2 €28
Kuwait**** GLS 5-7 €31
Latvia DHL 2 €22
Lithuania DHL 2 €16
Luxemburg GLS 5-7 €13
Malta DHL 2 €16
Monaco DHL 2 €16
Montenegro DHL 2 €27
Netherlands GLS 5-7 €13
Norway**** DHL 2 €16
Poland GLS 5-7 €13
Portugal DHL 2 €16
Romania GLS 5-7 €11
Serbia DHL 2 €16
Slovak Republic GLS 5-7 €11
Slovenia GLS 5-7 €11
South Africa**** DHL 2 €25
Spain DHL 2 €16
Sweden DHL 2 €16
Switzerland**** DHL 2 €16
Turkey DHL 2 €22,6
United Kingdom DHL 2 €16
United States DHL 2 $25


* Countries not listed in the table does not deliver
** From the date of dispatch of the package delivery time
*** Cash on delivery is accepted only in those countries where the extra charge is shown
**** Import duties and taxes are not included! Please be aware, your order will be shipped with import delivery duties and VAT unpaid – this means you may have to pay for local duty, VAT and administration fees upon receipt of your order or at a later date depending on your customs authority.

Shipping Location