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Delivery information

Your pack shipment

Orders of our Webshop are delivered to the Customer depending on the destination with DHL, GLS or FedEx express courier services. Delivery of the packages takes place on working days between 8-17 o’clock. In case you are not at home in the aforesaid period, then it is more practical (if you have the opportunity) to give the address of your workplace. The courier service attempts delivery two times. Delivery fee of failed delivery due to the fault of the Customer shall be borne by the Customer!

Duties & Taxes

CUSTOMERS IN THE EUROPEAN UNION, NORWAY and SWITZERLAND:

We cover the cost of import duties to the above countries. You will not receive an additional bill from the courier, however you may have to pay VAT, which is included in the price and in your total at the checkout.


ALL OTHER CUSTOMERS:

For all other customers, import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority. You will not have to pay VAT or sales taxes, but there may be other local taxes that you need to pay to receive your order.

Please note delivery of your order may take longer during sale or other busy periods.


Standard delivery times for products under pre-order:

If there’s a product in your order you have pre-ordered, your shipment will be placed with among with the other products.


Cash On Delivery (COD) to foreign countries

(Slovenia & Slovak Republic)

The Cash on Delivery service is a convenient payment option, guaranteeing secure payment upon delivery at the comfort of Your home. Parcels labelled "cash on delivery" can be collected to the recipient against payment for the goods. You can carry out payment for the Cash on Delivery service with cash, debit and credit cards with the courier.

  

EXPRESS SHIPPING

Country ­*

Carrier

Days**

Delivery fee

COD***

AUSTRIA

DHL

24 hours

15.00€

-

AUSTRALIA

DHL

24 hours

32.00€

-

BELGIUM

DHL

24 hours

20.00€

-

CZECH REPUBLIC

DHL

24 hours

20.00€

27Kć

SOUTH AFRICA

DHL

24 hours

31.00€

-

UNITED KINGDOM

DHL

24 hours

20.00€

-

FINLAND

DHL

24 hours

20.00€

-

FRANCE

DHL

24 hours

20.00€

-

GREECE

DHL

24 hours

20.00€

-

HOLLAND

DHL

24 hours

20.00€

-

CROATIA

DHL

24 hours

20.00€

-

JAPAN

DHL

24 hours

31.00€

-

CANADA

DHL

24 hours

25.00€

-

KUWAIT

DHL

24 hours

31.00€

-

POLAND

DHL

24 hours

20.00€

-

LITHUANIA

DHL

24 hours

20.00€

-

LUXEMBURG

DHL

24 hours

20.00€

-

HUNGARY

GLS

24 hours

990 HUF + 50%

600 HUF

MONACO

DHL

24 hours

20.00€

-

MONTENEGRO

DHL

24 hours

31.00€

-

MALTA

DHL

24 hours

20.00€

-

NORWAY

DHL

24 hours

20.00€

-

GERMANY

DHL

24 hours

15.00€

-

ITALY

DHL

24 hours

20.00€

-

PORTUGAL

DHL

24 hours

20.00€

-

ROMANIA

DHL

24 hours

15.00€

-

SPAIN

DHL

24 hours

20.00€

-

SWITZERLAND

DHL

24 hours

20.00€

-

SWEDEN

DHL

24 hours

20.00€

-

SERBIA

DHL

24 hours

20.00€

-

SLOVAKIA

DHL

24 hours

15.00€

-

SLOVENIA

DHL

24 hours

15.00€

-

TURKEY

DHL

24 hours

31.00€

-

ESTONIA

DHL

24 hours

20.00€

-

IRELAND

DHL

24 hours

20.00€





*With DHL Express the delivery time is 18-24 hours

** The 24 hrs delivery time is only available on workdays

*** Cash on delivery is accepted only in those countries where the extra charge is shown

**** Import duties and taxes are not included!  Please be aware, your order will be shipped with import delivery duties and VAT unpaid – this means you may have to pay for local duty, VAT and administration fees upon receipt of your order or at a later date depending on your customs authority.



ECONOMY SHIPPING

Country ­* Carrier Days ** Delivery fee COD***

AUSTRIA

GLS

5-7

8.00€

-

BELGIUM

GLS

5-7

10.00€

-

BOSNIA HERZEGOVINA

Fedex

3-5

-

-

BULGARIA

GLS

5-7

10.00€

-

CROATIA

GLS

5-7

8.00€

-

CZECH REPUBLIC

GLS

5-7

216Kć

27Kć

DENMARK

DHL

2

16.00€

-

ESTONIA

DHL

2

16.00€

-

FINLAND

DHL

2

16.00€

-

FRANCE

DHL

2

16.00€

-

GERMANY

GLS

5-7

10.00€

-

GREECE

DHL

2

16.00€

-

HUNGARY

GLS

3-5

990 HUF

600 HUF

IRELAND

DHL

2

16.00€

-

ITALY

DHL

2

16.00€

-

LATVIA

Fedex

3-5

22.00€

-

LITHUANIA

DHL

2

16.00€

-

LUXEMBOURG

GLS

5-7

10.00€

-

MACEDONIA

Fedex

3-5

-

-

MALTA

DHL

2

16.00€

-

MONACO

DHL

2

16.00€

-

MONTENEGRO

Fedex

3-5

27.00€

-

NETHERLANDS

GLS

5-7

10.00€

-

NORWAY****

DHL

2

16.00€

-

POLAND

GLS

5-7

10.00€

-

PORTUGAL

DHL

2

16.00€

-

ROMANIA

GLS

5-7

8.00€

-

SERBIA

DHL

2

16.00€

-

SLOVAK REPUBLIC

GLS

5-7

8.00€

-

SLOVENIA

GLS

5-7

8.00€

-

SPAIN

DHL

2

16.00€

-

SWEDEN

DHL

2

16.00€

-

SWITZERLAND****

DHL

2

16.00€

-

UNITED KINGDOM

DHL

2

16.00€

-

TURKEY

FedEx

5-7

22.60€

-

KUWAIT****

GLS

5-7

25.00€

-

AUSTRALIA****

FedEx

5-7

25.00€

-

CANADA****

DHL

2

19.00€

-

SOUTH AFRICA****

FedEx

5-7

25.00€

-

JAPAN****

FedEx

5-7

28.00€

-


*Countries not listed in the table does not deliver

** From the date of dispatch of the package delivery time

*** Cash on delivery is accepted only in those countries where the extra charge is shown

**** Import duties and taxes are not included!  Please be aware, your order will be shipped with import delivery duties and VAT unpaid – this means you may have to pay for local duty, VAT and administration fees upon receipt of your order or at a later date depending on your customs authority.

Shipping Location